Starbucks hat ein bedeutsames Verhältnis mit den Menschen, bei dem es nicht nur um Kaffee geht.
Starbucks has a role and a meaningful relationship with people that is not only about the coffee.
In life, you can blame a lot of people and you can wallow in self-pity, or you can pick yourself up and say, 'Listen, I have to be responsible for myself.'
Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.
Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.
When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.